BetterHelp - Therapy 12+

Thank you so much BetterHelp, I have struggled for so long, here in the uk the mental health crisis means waiting lists are so incredibly long. I am a disabled student, and without divulging to much, due to severe past trauma I was really struggling, with little support network and my mental health making accessing some help a challenge ironically. I’ve been in therapy now for 4 weeks, I’ve been really lucky to connect really well with my therapist which has made my sessions feel much more accessible productive to me. The fact that I do have the ability to change therapist if this wasn’t the case though is brilliant, especially to someone already feeling anxious.
My only slight con is the groups seem to be mostly American, which isn’t a problem in itself, but a lot of the ones that would benefit me are for me in the uk, on in the middle of the night as they are based in America.
If all groups could be accessible at a reasonable time to all time zones this would be much better, as they are a great addition to supporting the healing journey.
I really recommend anyone who is struggling sign up, they do have a financial aid option for those that are in hardship, this truly is a blessing for so many. Thank you BetterHelp 😊

This is a really great service for anyone that needs to access therapy. I am only a few sessions in but this is an amazing affordable alternative to meeting with a local therapist in person. Better help we’re great at matching me with a therapist trained in my issues, and offer additional support including free group webinars and online content. Technically there are a range of really easy to use options including online chat, video and phone sessions which is excellent. My therapist has been wonderful so far and is really flexible in trying to meet appointment times etc for me, also responds super fast to any messages I send through the betterhelp interface. You can message your counsellor anytime not just when you have a session which is great and reassuring. There’s also an online journal option which you can keep private or share, and I love how I can use a range of devices so I can choose whether my laptop iPad or phone is more convenient for sessions/accessing my account, it means I have access 24/7 to the better help interface even when I’m out and about as long as I have my phone and internet access. Really pleased with it and would highly recommend to anyone.

I have been using Better Help for 8 months now. I started before this time with a counsellor who left me with a bad impression. I returned to the app two months later and noticed the change counsellor option. This generated profiles of several other counsellors who work with the issues and preferences I identified. I read these and client reviews carefully before finding my current counsellor. I haven’t looked back since.

My counsellor has been brilliant and has a good combination of counselling and coaching skills, which help me deal with past issues and identify new goals for moving forward in my life. I love that for the first several months I only communicated with him via phone as I’m not one to trust and confide easily and this sense of anonymity helped. We now do a combination of phone and video sessions each week. I see this as a valuable investment in my life.

I find the added bonus of being able to message my counsellor between sessions as well as our weekly hour is good value for money. My one wish is that they would introduce a fortnightly paying option as at some point in the future I envision reducing but not being so infrequent as monthly, which the only other pay option is per month.