Bowflex TreadClimber TC20 Review
The Bowflex TC20 is the top-rated of the TreadClimber family and incorporates “G.O. Coach” technology (Goal Oriented programming) to help set, track and meet your specific fitness goals.
Priced the highest of the line, the Bowflex TC20 is definitely not the cheapest product on the market, but if you want the best TreadClimber on the market with top of the line features, this is the one for you.
In addition to the G.O. Coach technology, the TC20 also features 12 levels of resistance, 5 electronic functions, and Wireless Chest Strap Heart Rate. Most importantly, it burns a ton of calories with very low joint impact.
Learn more in our complete Bowflex TreadClimber TC20 review below…
Video Overview of the Bowflex TC20:
If you’re ready to order, click here for $300 OFF + Free Shipping (Save $500).
Still not sure? Compare all 3 TreadClimbers side-by-side.
Properties
| Model | Bowflex TC20 |
| Rating | 
|
| List Price | $3,999.00 |
| Best Price | |
| Resistance | 12 Levels |
| Speed | 0.5 - 4.5 mph |
| Visit Site |  |
| Functions | 5 Functions |
| Heart Rate | Wireless Chest Strap |
| Display | Backlit LCD |
| Max Weight | 300 lbs |
| Dimensions | Length: 55" Width: 31.5" Height: 55.25" |
| Profiles |  |
| Climb Indicator | |
| Quick Controls | |
| Accessory Tray | |
| Portable? | |
| Warranty | 3 Years (Entire Machine) |
| Best Deal |  |
Full Review
Quick Summary
Rating: 95.9/100. G.O. Coach, 5 Functions, 0.5 to 4.5 mph, Calories Burned Indicator, Climb Indicator, 3 in 1 Workout, Ergonomic Console, 300 lb. max user weight
Coupon Code (Save $500):
Get $300 OFF + Free Shipping by entering the coupon code at the top of the exclusive TC20 discount page (ends soon).
Pros:
- Innovative design burns lots of calories
- Setup custom user profiles
- Progress tracking and coaching technology
- Wireless chest strap included for heart rate
- New Climb Indicator feature included
- 5 electronic functions (can track heart rate)
- 3 years coverage (best package of all TreadClimbers)
Cons:
- Bigger and heavier than the TC5 & TC10
- Less bells and whistles than most treadmills
- Top speed not competitive with running treadmills
Introduction
The TC20 is the top of the line model by Bowflex.
TreadClimbers offer the “3 for 1″ package meaning not only do you get the forward motion of the treadmill, but also the stepping of the former stair masters and fluid motion of the ellipticals. The concept works for burning a lot of calories and is at its best with the Bowflex TC20.
This model is what you would consider a light-commercial grade product with high quality production and parts, and it’s backed by a good warranty and guarantee.
Workout
The Bowflex TC20 provides three individual workouts in one fluid motion thanks to the combination of treadmill, elliptical and stairclimber technology. Bowflex is able to accomplish this effect thanks to their patented Dual-Treadles design.
The Bowflex TC20 is also sold with an extremely accurate Wireless Heart Rate monitor which tracks your heart rate and helps you to stay in the optimal fat burning zone.
TreadClimbers are proven to burn twice as many calories as standard treadmills, so some say they are the best weight loss machines on the market.
TreadClimber Features
The Bowflex TC20 is highlighted by the G.O. Coach Console, a first-of-its-kind interactive program that interacts with the user to establish goals, monitor progress and compare results with previous weeks as well as other users. In addition to the standard workouts, the G.O. Coach has 9 Challenge Landmark Workouts.
Users begin with three landmarks (Lady Liberty, Space Needle, TransAmerica Tower) and earn six additional world landmarks by completing the goals they set with the program.
G.O. Coach is an incredible feature and really makes working out appear worthwhile. You will enjoy earning trophies and unlocking additional landmarks as you progress. The feature makes the TreadClimber one of the most personalized on the market.
The Bowflex TC20 also reduces your exercise time with a super-efficient, low impact workout. The TreadClimber is backed by an outstanding warranty…
Warranty & Guarantee
The Bowflex TreadClimber TC20 warranty package covers the entire machine for three years.
Return Policy: 6 weeks, 100% money-back. Call (800) 675-9973 and ship back for refund of purchase price.
Conclusion
The Bowflex TC20 is the top-rated model in one of the most innovative product lines to hit the fitness market in a long time. Consumers are no longer forced to pick between treadmill, elliptical or stairclimber, because the TreadClimber provides a 3-in-1 workout motion for an efficient calorie-burning exercise.
The G.O. Coach technology, user profiles and a 3-year full-coverage warranty set the TC20 apart from the other models.
If you decide this is the one for you, don’t forget to enter the coupon code at the top of the exclusive discount page.
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78 Comments
I have osteoarthritis and RA. I need a very low weight bearing workout. I do not have easy access to a heated pool. Would this product work for me? Is this product available for me to try before I buy? I know they have a 6 week trial but I imagine the shipping cost would be very high and the effort to ship back would be a real pain.
Hi Beverly,
My Mom has Rheumatoid Arthritis as well, so I totally understand what you’re looking for.
In terms of a low weight bearing (and low joint impact) workout, a TreadClimber is a fantastic option.
The only down side to these products is that they’re not sold in stores, so the only ways to try one out are if you know someone who has one, or by taking advantage of their 6-week guarantee like you mentioned.
They occasionally run free shipping deals too, so check for that in the review as well.
Let me know if you have any other questions, and please feel free to come back and share your experience with the FitRated community.
Have a great day!
Kyle
Hi-
I am trying to decide of the difference in price bweteen the 20 and the 10 is worth it. What does the 20 model have that merits the phenomenal price difference? That way I can decide if it’s worth it to me. Also, I heard that the pedals are longer on the 20 model, but I don’t know how much longer, and if that will make any difference in the comfort of the stride for myself and my husband, enough to make it worth the huge price difference…
lisa
Hi Lisa,
Thanks for the comment, these are great questions!
- Treadle length: TC20 – 42″, TC10 – 37.9″
- Multiple user Profiles: Only on TC20
- Heart Rate monitor: Only on TC20
- Warranty (full-coverage): TC20 – 3 years, TC10 – 2 years
Basically, if you both want to use the built-in personal trainer and progress software (included in both the TC10 and the TC20), but with separate user profiles for each of you, that’s the biggest advantage feature-wise.
Beyond that, the treadles are about 4 inches longer, you can monitor your heart rate, and the warranty lasts an extra year.
Hopefully that quick summary will help you decide if it’s worth the extra investment. If not, the TC10 is a great choice too.
Have a great day Lisa,
Kyle
I am interested in this….TC20. was wondering how this is shipped and what is involved in putting it together. Is it assembly required. I do not like when they show something…then you get it in a giant box…in peices. : ( Please let me know. Would like to try this out. Not sure yet.
Hi Susan,
Sounds you’re just like me (you don’t want to mess with assembly). You’re totally right: it is a big box with lots to put together…
So, I would definitely recommend using some of the money you save with this coupon code to upgrade the free shipping to in-room delivery and full assembly.
They will bring in to the room and set the whole thing up right where you want it, then test everything and give you some pointers about the machine. So worth it in my opinion.
Have a good day!
Kyle
Kyle,
My husband and I have been researching treadclimbers for several weeks now. Although I have set my heart on the TC20 series, my husband found dozens of consumer reports stating that this model has a “mother board” issue. How common is this problem with the TC20 model?
Also, I have been looking at the TC20 model and the TC6000 model. What are the pros and cons to both? I personally like the screen on the TC600 but prefer the specs on the TC20..
Thanks!
Jenny
Hi Jenny,
Thanks for the comment! Great questions…
1. Your husband is right about the mother board, though we haven’t heard anything about that since they newer models have been released. From what I understand, those issues were addressed (side note: reminds me of auto manufacturers fixing random problems that come up too late to test for), so this shouldn’t be anything to worry about now.
2. Speaking of the manufacturer making improvements, the TC6000 was massively improved upon with the TC20. They adjusted the treadles dramatically, and improved the electronics. Plus, I haven’t seen an available TC6000 for less than $2,300 (refurbished), and that’s not a very good deal honestly. In that price range, the TC10 is a better bet. The TC6000 does have user profiles, but it doesn’t have the G.O. Coach Technology, so I would definitely recommend the TC20.
I hope that helps. Let me know if you have any other questions.
Have a great day Jenny!
Kyle
Kyle …. Thanks for all the reviews, I just ordered my TC20 and I can’t wait to get it and start working out. I also ordered the install package, I read so many reviews about people having issues putting it together. I also ordered the mat and will be putting this on my hardwood floors. Do I need to do anything to my floors to protect them before putting the mat down? I don’t want the mat to stain the floor from the weight of the machine.
Thanks so much
Michele
Hi Michele,
That’s great! The mat was an awesome idea, because it will prevent dents and scratches from the machine moving, and it will dampen any noise you would hear on the hard wood floors.
As for stains, that’s a good thing to think about and prevent. I haven’t heard anyone mention the mat stained their floors, but since it is dark I suppose it wouldn’t hurt to get a cheap thin towel or something similar to put under the center (leaving around the edges to keep it gripping the floor).
I normally wouldn’t recommend that, especially with a treadmill, but your TreadClimber won’t slide as much as a treadmill would, so this should be fine with a very thin towel.
If that doesn’t work, it does have transport wheels, so you could move it every so often to treat/clean the wood if it needs it.
Hope that helps! Have a good day Michele,
Kyle
Kyle, I can not find information on home delivery and set up cost.
Hi Tom,
You can check the availability and price of in-home assembly in your area by entering your zip code after clicking the house icon above the rating on the TC20 page.
Have a good day!
Kyle
Kyle ….. One more question if you don’t mind please …. what are the best kind of shoes to wear on the treadclimber? As in walking or running shoes …. Thanks again Michele
Hi Michele,
Most people wear running shoes or “cross training” shoes.
In my experience, running shoes are best for distances (and cross training shoes are designed to be good for every type of activity).
For TreadClimbers specifically, either would work well. Whatever is more comfortable for you to walk in will do well.
Have a great day Michele,
Kyle
Kyle,
I weight 270 pounds, should i go with the TC20, or will the TC 10 be okay for my weight. Also, there will be two of us using the machine, I dont think I care about having my own profile, I can track that manually, but is there an app or something that I can use specifically for the TCxx. Thanks
Hi Adam,
The TC10 also has a max capacity of 300 lbs, so it will work just fine.
I don’t think there’s an app that tracks TC workouts specifically, but I’ll keep an eye out for one.
If you don’t want the goal and progress tracking with your own user profile, the TC10 is perfect for you.
Those are some of the best features of the TC20 (including the extra year on the warranty, etc.), so if you do want them the upgrade is worth it.
Have a great day!
Kyle
Do the treads work in a reverse mode too!
Hi Richard,
The treadles, similar to a traditional treadmill belt, could theoretically move in reverse, but they are not designed to work in reverse mode.
Have a good day,
Kyle
Once built how hard is the TC20 to move?
Great question Jeannie.
The TC20 weighs 217 lbs, which sounds like a lot, but that’s significantly lighter than a lot of treadmills (some weight more than 300 lbs).
The key with its portability is that it has easy transport wheels, so you can just tilt it back and roll it wherever it needs to go.
Happy new year!
Kyle
Hello all, First of all I am just a regular person I have nothing to gain for writing this review, I just wanted to put my experince out there for others.
My honey bought me the TC20 for christmas, I know what a guy!! Anyway it was ordered on Dec. 17 and it arrived on the 19th wow. My 14 year old and I put it togther it wasn’t horrible at all. I was so excited, I started on the 20th. It kicks my butt, in a good way. I do the 30 minute work out and it is a challange, but that is what I wanted.
I was able to get on my old treadmill and go for an hour at 4, I built up a sweat, but not like this. I am like a newbie on 2 for 30 with a much better sweat.
It is a great machine, It was worth every penny….. Thank you Bowflex,
Denise
Thanks for your feedback Denise!
Enjoy your TC20. Happy new year,
Kyle
Hello!
Could you point out pros/cons of this machine for someone who has knee problems and have been through a knee surgery? I have been reading very conflicting reviews on this. Thanks!
Hi Bethany,
The treadles move up and down about 3 inches (which can be adjusted) to absorb the impact of your steps, so there’s very little pressure on your knees.
In this way, TreadClimbers are similar to Ellipticals, which a lot of people with knee problems buy instead of a treadmill.
I hope that helps. Happy new year!
Kyle
Bethany …. I also had knee surgery and I was pretty scared about getting this because I knew I couldn’t do the bike or stair stepper. I could do the treadmill but I wasn’t getting enough from it. I researched the Bowflex treadclimber for a while before I decided to purchase. I’m so glad I did, I would only say you will need to start off slow. I’m doing 15 minutes at a time and I have no pain a little sore but NO pain.
I hope this helps you.
Thanks Michele
I purchased the TC20 about three weeks ago and I love it. I have been using the G.O. Coach to set my weekly goals and track my progress. I received the Bowflex Home Fitness catalog and was reading about my TC20. The catalog states that there are 8 Pre-Programmed Workouts (Pg 3). I haven’t found anything in my Owner’s Manual on how to access these pre-programmed workouts. Could you please let me know how to use access these workouts?
Hi Jeff,
Glad you like it! The G.O. Coach is awesome, huh?
That’s an excellent question, thanks for bringing it up. Here’s how the workouts go:
- 3 Landmark programs (Lady Liberty, Space Needle and TransAmerica Tower)
- 5 Functions (Speed, Distance, Time, Calories and Heart Rate)
- This is what they’re calling the 8 “pre-programmed workouts”
- Unlock 6 more landmarks through G.O. Coach progress
It’s a little weird that they call the functions workouts, but since you can unlock 6 more landmark programs, there are actually 9 in total.
Have a good day Jeff!
Kyle
I know purchase from the supplier is probably the best thing but if a TC20 is fairly new and someone is reselling it due to non use or dislike or even as a gift is the warranty still valid if something Happens to it internally or externally.
Hi Devon,
The warranty is not transferable, so it wouldn’t be covered for the new owner, though if it’s a friend it might be possible for them to submit a repair claim for the new owner.
Have a good day,
Kyle
Hello, I am very confusing in buying the bowflex treadclimber, I was looking at all the reviews and mostly they all bad I even saw on youtube a video showing the TC10 with bad reviews would you tell me if this machine is worth buying and if is will better the TC20 instead the TC10. I been using a treadmill for many years but lost it with the Sandy storm and the prices on this machines are very high, I do not want to make a mistake in spending all this money in find out that are not good. What do you recommend?
Thank you
Hi Ana,
Sorry to hear about your treadmill. I hope things are going better for you and your family since the storm.
As for the reviews, the vast majority of the poor reviews and complaints about the TreadClimbers were published about previous models.
The reviews and feedback you’re reading on FitRated are kept up to date (and labeled by when the comments were written), and we have seen a gradual improvement in customer satisfaction and ratings since the new models were released.
If you decide it’s not for you, the only risk is the shipping cost…they will give you a full refund of the purchase price if you decide to return it in the first 6 weeks of trying it.
As for which model, the TC20 is the best overall, so if it’s in your budget that’s what I would go with, especially if you want multiple user profiles and an extra year on the warranty.
Let me know if there’s anything else I can do to help,
Kyle
Hi Kyle
I injured my back over 12 years ago and have a hard time even just walking thru the store. It really get to bothering me in the winter month here in Michagin. How is the impact on the lower back?
Is there a model that would fold for storage?
I have been thinking of trying to get one I need to get some weight off to help with my back.
Hi Sue,
The impact on the lower back is about the same as walking up a flight of stairs.
I would recommend asking your doctor to make sure he/she clears you for it, but my guess is it will help.
They do not fold, though they are very compact (much smaller than treadmills or ellipticals), and if necessary you can always roll them to another spot with the “easy transport wheels”.
Have a great day Sue!
Kyle
Kyle
My wife really wants a tread climber…I have seen a Nautilus Commercial TC916 TreadClimber..used… How does this compare to the TC20? What are the pros / cons of the TC916?
Thanks!
Karl
Hi Karl,
I haven’t heard about the TC916 in a while, so I had to look it up, but now I remember…it’s from when Nautilus built the TreadClimbers “backwards” (console and arms are reversed from current design).
It’s hard to find replacement parts, except for maybe a belt, and you won’t get a warranty with the TC916, which I don’t recommend.
That said, if you would prefer to buy used, I would recommend finding a TC20 since it has many new features like the G.O. Coach tracker, bigger treadles, the new form factor, and it’s more durable and quieter.
Overall, I would compare this to buying a 2-year old car versus an 8-year old car; even if it’s in great shape and comes at a good price, it won’t have all the improvements that the newer model does, and it’s likely to need replaced much sooner.
Hope that helps!
Kyle
Hello Kyle, I am very interested in purchasing the TC20 but have seen conflicting reviews. I would like to know if I had to return it what is the process? Also, please help me to understand why this is a better choice then all the rest. I don’t want to make a huge mistake in making such a large purchase and lose my money. Thank you
Hi Lucky,
I totally understand (and feel the same way when buying new equipment).
Here’s how the money-back guarantee process works:
1. You receive your TreadClimber
2. You try it out for up to 6 weeks
3. If you decide not to keep it, call (800) 605-3369
4. They give you a Return Merchandise Autohrization (RMA) number
5. You put it back in its packaging undamaged for shipping
6. Send it off within 2 weeks of getting your RMA
7. They refund the full purchase price, not the shipping since that goes to UPS, etc.
Very few people that buy a TC10 or TC20 return it, but if you decide to for any reason, the worst-case scenario is that you’ll pay to ship it back.
Since they’re not sold in stores, and there are excellent coupon codes available on top of the 3-year full coverage warranty, it’s a good deal all around.
Let me know if you have any other questions.
Kyle
My husband and I are in our 50s and we are seriously considering the TC20. We are debating about placing it in the family room, which has hardwood floors with the intention of working out while watching the news or TV shows.Since you have mentioned that it weighs 217 lbs and with our body weights added to it during our usage, would the uneven distribution of weight on one side of the room put a stress on the supporting beams in the basement below? Should we keep moving it at regular intervals? Also would this affect the hardwood floors? How is the noise levels when its operating? Did not see any comments in the reviews on this.
Is it a better idea to just place it in the basement and not worry about all this? I feel that the chances of us using it regularly is greater if it sits right there in our family room:)
Hi Vana,
That’s a great point, though I’m almost positive you would be fine using it in the family room.
If you’re concerned about the support beams specifically, it might be worth having someone check it out for you (I’m definitely not a structural engineer, so I don’t want to steer you wrong there).
That said, from my experience, I have heard of people using it in high-rise apartments in New York city with no problems, so I’m guessing you wouldn’t have any issues.
Plus, like you said, if that spot means you’ll be more likely to use it, that’s the most important thing!
Either way, an exercise mat will help tremendously with all of this (making it quieter as well).
Enjoy!
Kyle
Is there finacing available
Hi Shannon,
Yes. Bowflex offers a no-interest financing option (if paid within 18 months).
To get started, click here for the best deal, then click “learn more and apply”.
Have a great day!
Kyle
My wife and I have had a treadmill for the last six years and work out regularly here during the winter in northern Illinois (-2 now). We bought the TC20 after plenty of research.
Really don’t know why we waited so long to buy it.
Arrived quickly, very easy to assemble in basement and on a carpet. Very easy to move around. I worked out 20 minutes on the treadmill and 20 minutes on the TC20.
In the same amount of time on the treadmill and switch to the TC20 I burn twice the amount of calories – GO FIGURE………
Hey Ron,
Negative 2 degrees?! Wow, that’s cold.
Thanks so much for taking the time to write your review!
Have a good one,
Kyle
How many boxes does the TC20 come in and how heavy are they?
Hi Michael,
It ships in 4 boxes, and the machine’s total weight is 217 lbs.
Let me know if you need anything else!
Kyle
I purchased the TC20 on January 8, 2013 and it arrived on January 16th by FedEx. My brother-in-law and I put it together in approximately 3 hours (which was not bad as we first thought it would take 2 days). The next day I had an early meeting and could not use the machine; however, the following day (January 17th) I got up at 5:00 AM and got on the machine for 30 minutes and it was great. The next morning (Saturday), I got up and went to workout on the machine and got an error message – H 02 and could not find anything to tell me what was wrong. Consequently, I then call Customer Service to find out they are only available 24 hours a day for those individuals wanting to purchase a machine – to answer a question like mine, I was told to call back Monday – Friday during regular business hours. So now I am stuck until Monday…. personally, I think their Customer Service sucks….
Hi J. Edward,
Sorry to hear about the error! I haven’t heard of that before, so I’ll check on it.
I hope you get in touch with them today and they help you fix it as quickly as possible.
Have a good one!
Kyle
I know that the TC10′s treadles don’t move on their own, they require body weight. Does the TC20 actualy move or is it all the person using it?
Hi Amanda,
Excellent question. Thanks for bringing this up.
The treadles move up and down entirely by the user’s steps, but the hydraulics create resistance (based on how you set them, with the goal of leaving about 3 inches to absorb the impact of your steps).
The motor is there to control the movement and speed of the treadle’s belts.
Have a good day Amanda!
Kyle
Have the tc 20. Arrived first week of January. Problem with the shocks. They have to pump up on start up and after approx. 15 minutes they start returning to the top postion with a bang. The machine is very noisy when they start doing this.
Called customer service was told the shocks should not be doing this, so they sent out a new pair of shocks. Installed them tonight and they are worse then the ones that we just replaced.
Should the shocks be doing this? I feel that they should not have to pump up on start up and that they should glide up and down not glide down and bang up.
Any ideas love the machine hate the banging of the shocks.
Hi Marian,
I haven’t heard of this until now, but that has to be frustrating! I’m confident you will get it working just fine though.
Since it happened to two sets of shocks in a row and this is a unique issue, it’s possible that this could have started during assembly.
Page 18 of the TC20′s assembly manual says:
“The settings dial on the cylinders must be up, with the white arrow to the inside of the machine. Attach to Treadles before the Uprights.”
For example, maybe the cylinders were attached to the uprights before the treadles, or possibly not lined up or tightened properly.
Also, the getting started videos mention making sure the arrows on the cylinders are lined up and on the same setting (1-12).
If it is caused by any of these things, it’s possible that going back over those steps could solve the problem.
Either way, I would recommend calling Bowflex service at (800) 605-3369 to have them walk you through potential solutions over the phone and/or to schedule an appointment to have a technician fix it for you.
The appointment would be best, because there is the possibility that they will need to replace a different part with a manufacturing flaw. In that case, it’s still under warranty so there would be no charge for you.
I hope that helps! Have a great weekend Marian,
Kyle
Hello,
I was told last summer by a rep. at Bowflex that the tredles of the TC20 moved automatically, different from the TC10. After reading the reviews, I’m confused of the differences between the 2 models. I was told that the automatic movement would make the TC20 easier to use than the TC10.
Can one use the discount on the interest free option for 18 months? Would credit be notified? I’m interested because we are considering refinancing our home, and often this type of financing could go against us. We are regular payers of our bills and would pay regularly and on time if not before the 18 mns. Thanks, Linda
How much does it cost for one to come in and set the machine up?
If one was to decide to return within the first 6 wks., will UPS pick up?
If there is a mechanical problem within the first 3 years of the TC20, will someone come into the home to repair? Or, how does it work for repair service?
Thanks,
DW & Linnie
Hi Linda,
Sorry for the delayed reply. All awesome questions, thanks!
1. Both the TC10 and the TC20 are motorized, so the movement and speed of the treadle belts is controlled by the motor. The stepping motion is controlled by the user (with the hydraulic cylinders). Both of these high-end models are much easier to use than the TC5 (which is completely powered by the user – no motor).
2. I believe you can use the coupon codes with the interest free option, yes. Once you start the checkout process and choose your payment option, you will see the discount in your shopping cart. At that point, you could apply for the interest-free financing, or give them a quick call to make sure the discount will still apply if you’d like.
3. To be approved for the financing option, they will need to check your credit, so the bureaus they check will likely be notified (similar to a credit card). This is a great option since you pay things off regularly anyway.
4. Professional in-home assembly costs $249, and includes putting it where you want it, assembling the entire machine, testing and calibrating, and cleaning up the mess. Totally worth it in my opinion.
5. If you decide to get your money back, I believe you can have UPS pick it up to ship it out for you. I haven’t heard of anyone returning the TC20, and I’m sure this depends on whether or not you have a local UPS store nearby, but I have heard of them doing this in my area for an extra charge (compared to dropping it off at UPS yourself).
6. The 3 year full-coverage warranty covers in-home repairs, so they will send someone out to fix the machine for you if necessary.
I hope that helps! Have a great day,
Kyle
I just purchased the TC-20 treadclimber. I received it today, & the assembly team will be coming next week to assemble it. Am I supposed to keep all the boxes that it comes in, just in case I have to return it within the 6 weeks I get to try it out?? Where am I supposed to keep so many clumsy boxes??? It really doesn’t make sense! Would it be possible to repackage it in my own boxes, if I throw out all the packaging? (I really hope I wont have to send it back! I’m just wondering, worst case scenario. Can you get back to me quickly, because I have to know what to do, once the assembly team comes! Thanks a ton!!
Hi Eli,
No problem, I totally understand. You’re right: you probably won’t need to send it back, but just in case here’s what the return policy says about packaging:
“Products must be returned undamaged in suitable packaging (preferably original cartons).”
So basically, if you have some boxes that could keep things safe, or would prefer to throw the original boxes out and get some at UPS or something, that would work too.
In all likelihood, you won’t have to worry about any of that though.
Enjoy your new TC20!
Kyle
Hello!
I recently purchased the TC20. I was a little disappointed that it took almost a month to get my machine. I kept calling, and everytime was told it would ship in the next 2 days. Finally I threatened to cancel my order and POOF! My machine was shipped the next day.
Assembly wasnt too bad. Some parts are really heavy so it takes more than one person, but I was able to put most of it together myself in 2.5 hours. The instructions are pretty simple, but you have to read them thoroughly. I missed a plastic piece on the handle bars from step 3 or 4 and didnt realise til I had the machine all put together.
As for actually using the machine, I have only used it a couple of times but I really like it. I have trouble with my knees but not at all with this machine. And the workout I get is crazy. After about 10 minutes I exhausted and I can feel muscles getting tired. I havent quite figured out out to use the GO Coach,I just set the time I want to do and go.
Anyways, that’s my review. Overall, I would recommend this machine if you can afford it. But if you’re going to spend that kind of money, make sure you use it!!
Hi Melissa,
Great feedback, thank you!
Enjoy your TC20,
Kyle
Just to let folks on your site know, I had a TC3000 that my wife and I had purchased 4 or so years ago in an effort to lose weight and get in shape. Unfortunately, my wife developed cancer and passed away without getting much of a chance to use it, but I’ve been using mine between 4 and 7 times a week to try and keep the weight off and avoid going on blood pressure medicine. I usually do 2 miles during my workouts on weekdays and try to do 3 to 4 on weekends. I’ve put the machine through a lot and have gone through two pistons when one went bad and the replacement was also bad but the machine seems pretty durable. I received and offer to upgrade to the TC20 with a substantial discount and free shipping so I’ve placed my order and am very excited about the new machine since I maxed out the speed of the 3000 and I can’t wait to try the Go Coach functions.
If there are any folks out there still on the fence about trying one of the treadclimbers, I would highly recommend them and the customer service I’ve received from Bowflex has been very good any time I’ve had a question that I couldn’t find in the manual.
Cheers
Hi John,
Thanks so much for the review! I’m so sorry for your loss, but glad to hear you’re doing well and enjoying working out on your TreadClimber. You’ll love the new one!
Have a great day,
Kyle
Can the treadclimber be put on carpet? I don’t have any other flooring in my home. Thank you.
Hi Kalah,
Yes, carpeted flooring is perfectly fine.
For added protection of your carpet, it’s worth considering an exercise mat.
Have a great day!
Kyle
Hi Kyle,
What is the size of the rubber mat for tc20..I just ordered my TC20 and I can’t wait to get it and start my work out but rubbermat is not included.
Mars
Hi Mars,
Congrats! You’re going to love it.
The mat is 4 ft 9 in long, and 2 ft 11 in wide.
Have a great day,
Kyle
I am 6’2” and my wife is 5’2” tall; I am looking at a TC10 vs TC20. From a stride perspective, which would accommodate us the best?
Hi Manuel,
The strides will feel similar (especially for her), though the treadles are longer on the TC20, so it will be even more comfortable for you.
Also, the G.O. Coach feature can store a separate profile for each of you, which is a big plus.
Have a good day!
Kyle
Just wondering how much it roughly is to return the machine. Would it be more then the $250 they charge?
Hi Tonia,
If you decide to return your TC20, you will get a refund that covers the entire machine, but because the shipping and assembly are paid to other companies and they can’t get their money back, Bowflex cannot pay that back. The $250 is only paid if you want to have someone assemble it for you.
Luckily, the current sale includes free shipping, so that part isn’t a problem…the only thing you would have to pay is to ship it back. That amount depends on where you are, what company you use, etc. but to answer your question (finally
) it probably wouldn’t be more than $250.
I’ll keep an eye out for more specific numbers, but I haven’t heard of customers returning the TC20, so I don’t know the exact shipping cost.
Have a good day!
Kyle
I am really considering buying the TC20 but skeptical. Can you you give me an example of how many calories I would burn if I used it for 30 minutes? I am about 130 pounds, if that helps. I am just trying to determine the difference between this product and a basic elliptical.
Hi Vese,
That’s totally reasonable! I’ve heard personal trainers say they don’t think it will be a tough workout since it’s “just walking”, then they try it and see how the 3-in-1 motion works, and start recommending it to their clients.
The amount of calories burned will be different for everyone, since the formula includes gender, weight, age, etc. So, Bowflex claims you can burn “up to 3.5x the calories” compared to using a treadmill at the same speed.
Now, I’ve talked to a lot of people that walk on a treadmill for 30+ minutes. At a brisk walking pace of 3.5 mph, that’s 1.75 miles walked. Using a basic calories burned formula, a 150 lb person would burn about 150 calories from this treadmill workout.
The idea is that same 150 lb person could do 3.5 mph for 30 minutes on a TreadClimber, and burn up to 525 calories because of the 3-in-1 motion making more muscles work harder.
For many people at an average fitness level, walking on flat ground for 30 minutes is super easy. But, if they walk up a couple flights of stairs, they have to catch their breath, even though they’re probably climbing stairs slower than the speed they would walk.
That’s why climbing, propelling yourself forward on the treadle belts, and doing the elliptical motion all at the same time, while moving at the brisk pace you would walk on flat ground, burns significantly more calories.
Let me know if you have any other questions!
Have a great day,
Kyle
Hello there,
I have had my Bowflex TC20 Treadclimber for nearly three months now. Based on my own usage, I thought I would give Vese a realistic example of how many calories are burned in 30 minutes at 3.5mph and at middle resistance. I burn 100 calories/10min. Going faster than 3.5 only increases caloric burn slightly.
So in all honestly I completely recommend the Treadclimber because it gives a great workout but the calorie burn that Bowflex advertises is inflated. Hope this helps!
Kindest Regards,
Jenny
Great feedback, thanks for your input Jenny!
Hi,
I purchased TC20 in January 2013. Great workout and makes me sweat like no other workout machine. I am 5′ 8″ and now at 180 lbs. This machine has helped me lose 30 pounds in 8 weeks. I really enjoy the TC20 and the success I have had with it! But it has recently become problematic after 2 months of ownership.
After 2 months of regular (5+ workouts per week) by both my wife and I, we started having problems. The right side shock would bottom out and only return 1/2 way up. It felt like you were limping badly if you tried using the machine. I called Bowflex and they sent new shocks to me, 3 weeks after my call.
Immediately after installing new shock, right side shock would return with loud bang. This gets louder and worse as your workout continues. I called Bowflex and they said issue is with shocks and sent another new pair of shocks. After waiting weeks (again) for new shocks, I installed them only to be disappointed again. The third set of shocks return with very loud, distracting bang on the return up.
I am finding myself spending more time on the phone with customer service and wrenching on the TC20, then I get to exercise on it. I believe they are having issues with their shock manufacturing quality and haven’t figured out the issue yet.
Thanks for the feedback Chris! I haven’t heard much about the shocks doing this, so I’m glad you brought it up. I’ll keep an eye on it in case it’s something new in a recent batch.
They’ll take good care of you for sure, things just take some time when they need to order replacement parts. Either way, I hope they get it taken care of quickly for you!
Thanks again and have a great day,
Kyle
I bought the T20 after reading the great reviews, it was great working out but the issues I have been having are really irritating. It is barely 4 weeks since I got the machine , I had an H05 error and I called customer service which only works week days by the way ( I had to stay at home from work to talk to someone). She made me pull the wires and reattach them and I put the all together again. Now today while working out the screen froze again. It gave me an error H06. The machine kept stopping while working out. It has been a week, I think I have been given a defective machine. How any more days do I have to stay away from work before I can work out properly. Am really disappointed and this is exasperating calling the customer service screwing and unscrewing parts.
Hi Sanjana,
I’m glad to hear you liked the workout! Sorry to hear about the errors you’ve seen. I think you’re right…it sounds like you may have received a machine with an electronics defect. Thankfully though, that is covered under warranty, so don’t hesitate to tell them you would like to have them come out and replace parts for you. If they find that it’s better to replace the entire machine for you, they will do that to make sure you’re happy with your investment. This will take time, and I know it’s not fun to wait for manufacturing and shipping, but it will be worth it for the workouts you’ll get once it’s all set. If you don’t want to wait, it’s also good to mention that you can still get your money back since you’re in the 6-week money back guarantee. Either way, let them know that this is a recurring issue, and that you need someone to come out and fix it or bring a new one for you. I’m sure it will all go well for you!
Have a great day,
Kyle
I am looking at being able to purchase a used TC20 from a private party. I realize the warranty is not transferable but am I able to call BowFlex for any issues (if they arise) and be able to purchase service and/or parts? Will I be treated the same as a direct BowFlex customer? Thank you!
Hi Anne,
That’s a great question, thanks! I didn’t know this one, so I just called customer support to check on it for you.
After the warranty expires, or if you purchase your TreadClimber through a 3rd party like you mentioned, you can still order replacement parts if needed.
If you would like to have a technician install the parts to fix the machine, service calls are $169 to book the service and have them come out when it’s convenient for you. They will install the replacement part you ordered and check to make sure everything is working, with a 30-day guarantee on the service.
Let me know if you have any other questions!
Kyle